Today, patient healthcare information is often scattered and difficult to access, because it exists in multiple locations and varying formats within provider record systems. This makes communicating about patient care difficult.

HePoEx Online Patient and Practice Services (OPPS) provide the solution. Our digital healthcare management services focus on three core areas:

1. Patient Online Services (POS) to create an online presence for your practice and add new resources like HePoEx &nb Microsoft® HealthVault Connector Service (HVC) to improve patient–practice communications.

• Patient Portal>
• Online Pre-registration
• Appointment Requests
• Appointment Reminders
• Online Bill Payment
• Online Lab Results
• Ask a Biller
• Visit Instructions
• Prescription Requests
• Patient Satisfaction Surveys
• Patient Education Material
• Secure Email Communications
• Microsoft® HealthVault™ Connector (HVC)

2. Online Practice Services (OPS) to facilitate more efficient clinical and administrative office processes.

• EMR
• Qualified e-Prescription (Eligible to Receive 2% Medicare Bonus)
• Ask a Practitioner
• Symptom Assessment/Triage
• Ask a Biller
• Online Bill Payment
• Lab Results
• Appointment Reminders
• Prescription Refill Requests
• Patient Check-In
• Electronic Forms (standard or customized forms)
• Visit Management
• Automate Workflows
• Web Conferencing
• SecuSecure Email
• Secure Internet Fax
• Secure Data Storage
• HePoan>Ex El Electronic Document Management Services  (HEDMS)

3. ref="referralservices.aspx">Online Referral Services (ORS) ensure you can easily and securely exchange data with other providers, regardless of medical records systems.

• Automated Auditing
• Contact Manager
• Referral Templates
• Secure Email
• Secure Internet Fax

• Go digital without disrupting your existing workflow: "Electronic Forms" designed to mimic your current paper forms.
• Extract from or communicate to ANY health record system: Patent pending process to extract digital copies of records from ANY EMR system.
• Improve efficiency: Patients fill out forms, request appointments, refills and communicate with practice staff online.
• Reduce expenses: Eliminate paper and mail costs for statements, pre-registration packets, and patient education; automate information delivery; and significantly decrease staff phone time.
•  Increase practice visibility: Differentiate your medical practice through a patient portal that acts as your website that you control - so it's always valuable, relevant, and up-to-date.
•  Enhance revenue cycle management: Online bill pay options reduces statement delivery and collection costs; provide flexibility to patients; increase patient pay rate.
• Reduce patient visit time by 5-10 minutes and see 3-5 more patients/day.
•  Simplify management of Release of Information (ROI) requests

•  No IT infrastructure setup, maintenance or advanced training required: HePoEx is “Software as a Service” (SaaS). You always have the latest version at no additional charge.
• Built on established and proven technology: HePoEx Online Services are built upon Microsoft Online Services which include Microsoft® Exchange Online, Microsoft® SharePoint® Online, Microsoft® Office Live Meeting and Microsoft® Office Communications Online to deliver world-class collaboration capabilities such as e-mail, calendaring and contacts, shared workspaces and Web conferencing with 99.9% uptime.
• Data Stored Securely: Eliminate the burden of developing the best data storage & security and get back to managing your practice: Data is stored off-site at Microsoft’s state-of-the-art data centers with enterprise-level security and 99.9% uptime guarantee.
• Connect to Microsoft® HealthVault™ via HePoEx HealthVault Connector (HVC)