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Healthcare Consumer?

Are you a Healthcare Consumer? Click below to learn how Health Postbox Express(HePoEx) can help you connect to your healthcare care provider to take control of your family's health for free Learn How
Microsoft® Online Services™
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Connects with Microsoft® Online Services™ Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Learn More
Microsoft® HealthVault™
Connects with Microsoft® HealthVault™ A new free, personal health service that lets consumers gather, store, and share health information online. Learn More HealthVault Logo
 
HePoEx Patient Online Services

Your patients are online, are you there to meet them?

Online Practice Services
Today's consumer wants to eliminate long hold times, be able to pay their bills online, and to find the information they are looking for with a few clicks of a mouse.

Having a website today is much like having a phone. Patients expect that you have one.

1.HePoEx Patient Online Services (POS)

A public website with patient portal applications enable patients to interact with you and your staff through Secure Email Messaging, allowing for a host of applications and benefits for both the patient and practice. The ability to interact with your practice 24/7 gives your patients the accessibility and convenience they rely on while driving office efficiency and even generate incremental revenue. Additionally, this allows healthcare providers the flexibility to respond to patients more effectively, when it is convenient for you.

Key Features:

  • Patient Portal - Differentiates your practice and increases practice visibility. The portal can be based on a pre-existing template or custom-designed, to include the features that are most valuable to your practice. The portal has self-edit capabilities that you control - so it's always valuable, relevant, and up-to-date. If you already have an existing website, HePoEx can easily integrate our secure enhanced communication features into your site. HePoEx offers the most advanced, secure capabilities available on the Internet, enabling you to fully utilize the efficiency and convenience of the Internet in your practice.
  • Online Pre-registration
  • Appointment Requests
  • Appointment Reminders 
  • Online Bill Payment 
  • Ask a Biller
  • Visit Instructions
  • Prescription Requests
  • Patient Satisfaction Surveys
  • Patient Education Material

 

 

Value for the practice:

  • Ensure the message that reflects your practice is found online.
  • Reduce practice workload: decrease phone calls and increase productivity in responding to patients.
  • Significantly reduce costs: decrease registration forms, transcription, & collection costs.
  • New revenue opportunities: replace non-reimbursed phone calls with revenue; increase patients with enhanced efficiency;
  • Decrease  "no shows"
  • Improve collections
  • Deliver a more satisfying patient experience.
  • Attract new patients: allow potential new patients the opportunity to find you online, where you can demonstrate your unique value and services to your market.
  • Environmentally friendly: less paper used for printing and mailing, leading to reduced waste.

 

 

Value for the patients:

  • Convenience of self-service: eliminate unnecessary hold times or phone tag
  • Gives improved access to medical practice.
  • Improved patient satisfaction.
  • Less time spent in the physicians' office doing paperwork.
  • Patient education they can trust from their own physician, allows provider to showcase new services or procedures. 
  • Faster response and documented resolution to requests.
  • Improved care: patients are engaged online (and usually more frequently) with their physician;
  • Appropriate reminders delivered securely.
 
2. HePoEx Microsoft® HealthVault™ Connector Service (HVC)

Today's patients work with a myriad of healthcare providers: multiple physicians, hospitals, clinics, labs, pharmacies, dentists, veterinarians and chiropractors just to name a few. Patients want to gather and access their healthcare information Online; but most importantly, in a secure, comprehensive and user-friendly location. Microsoft® has created the perfect solution with Microsoft® HealthVault™ to meet the demanding needs of today's patients. Health PostBox Express (HePoEx) has developed the interface that allows healthcare providers to connect to Microsoft® HealthVault™. This can be accomplished within minutes and starting as low as $50 per month.

What is HealthVault™?

Microsoft® HealthVault™ is an open platform designed to put people in control of their health information. HealthVault™ enables the exchange of data among different health solutions-giving people easy access to and more control over their health information. People can use HealthVault™ to store copies of their health records obtained from their providers, plans, pharmacies, government, or employers; upload information from health and fitness devices; share information with healthcare providers and trainers; and access products and services. By unlocking health data, HealthVault™ helps people take advantage of health solutions so they can better manage their health. Together, we can create a connected health community. Discover how at: www.HealthVault.com



What is HePoEx Microsoft® HealthVault™ Connector Service (HVC)?

HVC is a Microsoft® HealthVault™ enabled service that allows physicians, dentists, veterinarians, chiropractors, optometrists, physiotherapists, home health care providers, hospice facilities, hospitals, pharmacies, laboratories and other healthcare entities to send digital copies of patients' health records to their Microsoft® HealthVault™ account through a secure and simple process. One or more documents in the health record can be combined into a Health Information Package (HIP). Patients can import these packages directly into their HealthVault™ account and share it with other providers.


What file formats are supported by HVC?

HVC support transfer of documents in Continuity of Care Record (CCR) and the Continuity of Care Document (CCD), which have become the standard formats for healthcare data transfer. However, if the provider's system is unable to generate these formats, Health Postbox Express works with almost any electronic document format including but not limited to PDF, GIF, TIFF, JPEG, PNG, BMP, word documents and text. Formats not currently supported can be added.