Health PostBox Express (HePoEx) Online Patient and Practice Services are a unique set of services that enables healthcare providers to transition from a paper to an electronic system without disrupting their daily workflow. And for those practices which currently have an EMR system, HePoEx can sit on your existing EMR, unlock your patients' health data to share it with any provider of your choice regardless of the system they may be using, even if they are still paper based. Our healthcare solutions are focused in 3 core areas:



Patient Online Services (POS) to help practices create their online presence; add new processes to support improved patient access and provide higher quality service to serve the needs of their patients.

Online Practice Services (OPS) to drive efficient and effective clinical front- and back-office processes.

Online Referral Services (ORS) to ensure that practices can exchange data with other covered entities in a simple but secure way without requiring any change to other practices' workflow.


Health Postbox Express (HePoEx) enables healthcare providers to offer superior service to their patients, simplify referral management, achieve great compliance while improving medical office efficiency and find new ways to increase revenue.

With HePoEx solutions, medical practices gain the benefit of:
 

• No IT infrastructure setup, maintenance or advanced training required: HePoEx is "Software as a Service" (SaaS). You always have the latest version via online updates at no additional charge.
•  Extract data from ANY health record system: Patent pending technology that allows you to extract digital copies of patient records from ANY EMR system.
•  Scanning module allows you to send scanned images if you don't have an EMR.
•  Improved efficiency: patients fill out standard and custom forms, request appointments and prescription refills, and even communicate with practice staff online
•  Reduced spending: eliminate fax, paper and mail costs for statements, pre-registration packets, and patient education; automate information delivery; and significantly decrease staff phone time.
•  Increased practice visibility: differentiate your medical practice through a patient portal that acts as your website that you control - so it's always valuable, relevant, and up-to-date.
•  Enhanced revenue cycle management: self-service bill pay options - including budget payment programs - reduce statement delivery and collection costs, increase revenue received, provide flexibility to patients and increase rate of pay.
•  Environmentally friendly: less paper used for printing and mailing, leading to reduced waste.
• Manage the Release of Information (ROI) requests: Audit reports of all completed ROIs
•  Connect your practice to Microsoft® HealthVault™ to send digital copies of patients' records into their HealthVault account